Frequently Asked Questions (FAQs)

How can I place an order?

• To place an order, simply browse our website, select the items you love, and add them to your cart. Proceed to checkout, enter your shipping details, and complete the payment process.

Can I modify or cancel my order after placing it?

• Unfortunately, once an order is placed, we cannot modify or cancel it as we process orders quickly. Please double-check your order before confirming the purchase.

How do I track my order?

• Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your order on our website or through the designated courier service.

What payment methods do you accept?

• We accept a variety of payment methods, including credit/debit cards and other secure online payment options. COD option is available. You can find the complete list during the checkout process.

Is my personal information secure?

• Yes, we take the security of your personal information seriously. Our website uses industry-standard encryption to protect your data during transmission. For more details, please refer to our Privacy Policy.

What if I receive a damaged or incorrect item?

• We apologize for any inconvenience. Please contact us within 3 days of receiving the item, and we will assist you in resolving the issue promptly.

How do I return an item?

• Returns are accepted only in the case of  receiving damaged product. For that you have to present the unboxing video.

Are the product images on your website accurate?

• We strive to provide accurate product images, but please note that colors may vary slightly due to different monitor settings. Feel free to contact us if you have any specific questions about a product.

We hope these FAQs address your queries. If you need further assistance, feel free to reach out to us. Thank you for shopping with Meraki Indian Jewelry.